Click to Call
Kempton Insurance Group

7427 Matthews Mint Hill Rd
Suite 105-356
Charlotte, NC 28227


Insurance Blog

Filing a Claim With Commercial Insurance

You might think that commercial insurance is an unnecessary expense. However, two out of five businesses will need to take advantage of their insurance. It’s better to have commercial insurance and not need it than to need it and not have it. If you need to use your commercial insurance, filing a claim is easier than you think. 

Evidence and Police Report

You’ll need some photographic evidence immediately if there’s any physical damage. With cell phones’ ubiquity, this shouldn’t be a problem. If there was an auto accident, theft, vandalism, or burglary, you might need to make a police report. Get names and contact info from all witnesses. 

Report the Claim

You may contact your insurance agent either online or over the phone. Have all the information you need on hand, including when and where the accident occurred and the type of incident for which you’re filing a claim. An adjuster should be assigned to you within 24 to 48 hours. Once they have assessed the damage, you can get estimates for replacement or repairs. 

Settling the Claim

If your insurance company does not bill you, you must submit an invoice and receipt to the company. This is necessary for reimbursement for business insurance claims. You may be required to file a liability claim should anyone be injured. You will, of course, need to notify your attorney. 

Contact Kempton Insurance Group Serving Charlotte, NC

If you need commercial insurance and live in the Charlotte, NC area, don’t hesitate to contact Kempton Insurance Group. Our knowledgeable and courteous agents are dedicated to giving you the service you deserve.

Our Services

Servicing States

  • Florida
  • Georgia
  • North Carolina
  • Pennsylvania
  • South Carolina
  • Virginia

Social Feed

Partner Carriers

  • ASI/Progressive Home
  • Dairyland
  • Discovery
  • Mainstreet America
  • National General
  • Progressive
  • Travelers
  • Utica National